Shipping Policy
At Mint Stones, we are dedicated to ensuring your order is processed and delivered to you as efficiently as possible. Below, you’ll find all the important details about our shipping process:
Order Processing
We aim to process all orders within 1–2 business days. Once processed, your package will be shipped.
Shipping to New Zealand and Australia
We proudly offer shipping to both New Zealand and Australia. Shipping rates are determined at checkout and vary based on destination.
Order Tracking
After your order has been dispatched, you’ll receive a confirmation email with a tracking number to monitor your package's journey. Please note that tracking information may take up to 24 hours to update.
Delivery Times
Delivery times depend on the destination. While we work to ensure timely delivery, factors like location, weather conditions, and unforeseen circumstances may cause delays. Unfortunately, we cannot take responsibility for delays caused by couriers or customs.
Need Assistance?
If you have any questions or concerns about your order or our shipping process, please don’t hesitate to contact us. We’re here to help!